Consumers have a thirty-day right of withdrawal.
Right of withdrawal
You have the right to cancel this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Sportkind - Nadine Lux und Gabi Windisch GbR, Stettenstraße 8, 86150 Augsburg, Germany, email@example.com, telephone: +49 (0)821 319 499 12) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
| Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
- To Sportkind - Nadine Lux und Gabi Windisch GbR, Stettenstraße 8, 86150 Augsburg, Germany, firstname.lastname@example.org
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.
Deviating return costs regulation for Germany and most EU countries*.
We bear the direct costs of returning the goods if the entire order is returned and the return is handled by the same shipping company that delivered the order.
Without prejudice to your statutory rights, we will provide you with free return labels for your return within Germany and most EU countries*. The return label for shipments to Germany will be enclosed with your shipment. All customers outside Germany, but within the EU*, can create a returns label free of charge via the returns portal. You can drop off the return shipment at a parcel shop of the respective provider in Germany.
*Exceptions: Greece, Croatia, Portugal, Sweden